Subsidence, Building Damage, Ground Movement, Heave, Insurance Claims…
It all sounds very dramatic.. and it can be.. BUT if you have the right people helping you, the impact of all of the above and more, can be lessened with the whole matter being resolved to the satisfaction of all concerned.If you’re a private home owner, an insurance company, property manager, estate agent or a building repair contractor and need professional, experienced and impartial advice on damage to a property, then read on…
simple, practical, professional advice… every time…
•Buildings Insurance Claims•Assess Damage To Buildings•Building Contract Disputes and Complaint Resolution•Contractor Network Development•Marketing and Business Development•Technical and Process Audits•Training, Coaching and Mentoring
About Iain MacLean Consultancy..?
If you’re looking for a company to help advise you with subsidence claims, then you really need go no further. As a qualified Civil Engineer with over 4 decades of experience behind him Iain is well placed to offer advice on all aspects of subsidence. He is a published author, Former Chairman of the Subsidence Forum, is a well recognised senior figure within the subsidence and buildings claims market along with being a member of several eminent industry bodies and has acted as an expert witness in subsidence and building damage claimsA full profile of Iain can be downloaded in Word format by clicking here:
Below you’ll find a range of icons, which depending on who you are and what you do, will show you the services I can offer you. Our first meeting/discussion is free and then, if we agree I can be of assistance, then I am employed on an agreed fee basis.Have a look see what suits you…
As a private home owner, when things go wrong, its important to deal with them quickly , professionally and using the best advice possible. Trying to wade your way through an insurance company’s claims process can be draining and confusing - I can help make things much clearer for you and guide you through the maze of paperwork, so that if you do have a claim, it can be dealt with in the best possible manner.Have a look below at some questions - it needed necessarily apply to the building itself, you may have issues with trees, drainage or other people’s actions:•Are you looking for advice on damage to your property?•Are you baffled by your insurance company’s process for making a claim?•Are you selling your property and have issues over current or historic structural damage?•Are you looking to buy a property that may have issues over current or historic structural damage?•Do you have problems with domestic drains or adjacent public sewers?•Are you worried about the influence of adjacent trees on your property?•Do you have an issue with your property having been affected by the actions of a third party (walls etc.)?If any, or all of these apply to you (or you’re unsure but think they might) then get in touch NOW for an informal chat and we’ll see how I can help you.
As a property manager you have a lot of responsibility for the various properties on your books and when things go wrong, its important to deal with them quickly , professionally and using the best advice possible. Having structural, drainage or even third party problems tend to go with the job - I can help guide you through these various issues, so that if you do have a claim, it can be dealt with in the best possible manner.Have a look below at some questions - they may or may not apply to your properties:•Are you looking for advice on damage to one of your properties?•Are you baffled by your insurance company’s process for making a claim?•Do you have issues with structural damage to properties you are looking to buy or sell?•Do you have problems with domestic drains or adjacent public sewers at one of your properties?•Are you worried about the influence of adjacent trees on one of your properties?•Do you have an issue with any of your properties having been affected by the actions of a third party (walls etc.)?If any, or all of these apply to you (or you’re unsure but think they might) then get in touch NOW for an informal chat and we’ll see how I can help you.
Insurance Loss Adjuster / Loss Assessor / Claims Management Company
Yours is a tough job - having to deal with customers who are both upset, stressed and possibly poorly advised while trying to make sure that if there is a valid claim, its settled fairly - for both parties. I can help guide you through the various issues, so that the correct assessments can be made allowing you to move forward help your customers in the best possible manner.Have a look below at some questions - they may or may not apply to your current situation:•Do you have structural damage claims that need expert handling?•Do you have ongoing buildings claims that need to reviewing to resolve issues?•Do you have buildings claims where the cause is being disputed?•Do you have issues on drainage or tree root liability claims that you want resolving?•Are you looking for someone to undertake internal or external technical and / or process audits?•Are you looking for someone to resolve or adjudicate on disputes with your suppliers?•Are you looking for someone to provide training, coaching or mentoring on the technical aspects of buildings claims?If any, or all of these apply to you (or you’re unsure but think they might) then get in touch NOW for an informal chat and we’ll see how I can help you.
Estate Agents, Landlords and Conveyancing Solicitors
Dealing with properties is something you do on a daily basis, the good, the bad and the near derelict…! Sometimes the problems are so apparent to begin with and need further research, exploration and expert advice to resolve them. Its much easier to buy, sell or lease a property when you know what the problems are and how to deal with them, to make that property attractive again.Have a look below at some questions - they may or may not apply to your current situation:•Are you involved in buying or selling a property and have issues over current or historic structural damage?•Are you involved with a property that has issues with domestic drains and / or adjacent public sewers?•Are you involved with a property where you are worried about the influence of adjacent trees?•Do you have issues with a property that has been affected by the actions of a third party?If any, or all of these apply to you (or you’re unsure but think they might) then get in touch NOW for an informal chat and we’ll see how I can help you.
You’re the ones on the front line, dealing with the owners and helping make their properties right again - not an easy task with so much at stake. Getting it right with the minimum of fuss is important, so having the correct information and assessments available is paramount to you doing your job successfully - I can help with that.Have a look below at some questions - they may or may not apply to your current situation:•Are you looking to increase your volume of insurance building repair work?•Are you looking to get on a buildings repairs network?•Are you looking to improve your marketing and business development?•Are you looking for process and / or technical audits?If any, or all of these apply to you (or you’re unsure but think they might) then get in touch NOW for an informal chat and we’ll see how I can help you.
If you have cracks or movement on your property, then its essential that you understand what is causing the problem, what you can do to stop it, how to prevent it happening in the future and how it should be repaired effectively.This is easy when the damage has been caused by fire, flood, storm impact, escape of water or earthquake. If you have buildings insurance then you simply notify your insurers of a claim and they will deal with it directly, or appoint someone to deal with it on their behalf.If you don’t have buildings insurance, then you need expert advice on how to resolve the problems correctly and cost effectively.However it is often the case that the cause of damage or movement to a building is not apparent and you need expert advice as to what the cause could be before you even know if you have a valid claim under your buildings insurance policy.I have both the skill and experience to make the correct assessment of the damage and give you the advice you need. Our first meeting/discussion is free and then, if we agree I can be of assistance, then I am employed on an agreed fee basis.
•Private Home Owners / Individuals•Insurance Companies / Brokers / Underwriters•Claims Management Companies•Loss Adjusters and Assessors•Property Owners / Managers / Developers•Estate Agents / Land Agents / Solicitors•Consulting Engineers / Surveyors
•Subsidence Recovery Specialists•Solicitors•Site Investigation Contractors•Drainage Contractors•Architectural Consultants and Contractors•Crack and Level Monitoring Contractors•Ground Contractors•Underpinning Contractors with ASUC Membership•Asbestos, CDM, Health & Safety and Party Wall Specialists
We all like to think we’re good at what we do, but the truth is, you’re only as good as you’re clients think you are… below are a just a few words from clients who have used me and have first hand experience of the services I provide.Mrs D of Barry: -Thank you so so much for your support it was incredibly stressful at the beginning. I'm truly grateful for you making the whole ordeal less stressful than I anticipated. All the best and many many thanks.Mr & Mrs B of Weston-Super-Mare: -We consider ourselves incredibly fortunate when our insurer appointed Mr Iain Maclean as the structural engineer after the collapse of our retaining wall. The retaining wall holding our house had collapsed months earlier but was not covered by insurance – however, when the house started to show signs of movement the appointed surveyor left stating he was under qualified to deal with such a situation! When Mr Maclean arrived he gave us appropriate reassurance that our house was not going to imminently collapse; he has reviewed and assured us when any concerns have been raised by us. Mr Maclean has recognised our stress and worry but sensitively explained the limitations of insurance policies and responsibilities. We could provide an extensive list of involvement; explaining processes, arranged the fixing of monitors to the property, updating insurers and us regularly, providing advise to our local authority/highways department and councillors which prevented unnecessary (and costly) legal action against us. Overall, and most significantly he has always been professional, approachable, affable and contactable; he demonstrated his expertise in a way that we could understand; he offered different solutions and has given us hope at times when we were struggling to comprehend financial and practical answers to our predicament. We cannot thank him enough and would highly recommend Mr Iain Maclean.Mrs R of Trowbridge: - Profuse thanks for your kindest advice and most professional attention over what has seemed a very long struggle to resolve the movement issues here with my insurers. Without you I would certainly never have coped. You have explained the inexplicable; elucidated the incomprehensible and managed the apparently unmanageable. It has always been a pleasure to see you and to have the benefit of your great knowledge and experience. I certainly live in a far more solid home as a result and have every hope for the future. Should ever need arise, or other friends be in similar difficulties, you can be assured that I will know where to turn.With all best wishes and thanksMrs K. Somerset. My elderly mother contacted her insurance company about some structural problems with her bungalow and Mr MacLean was the engineer who came to investigate. There followed months of various investigative activities, including drilling deep holes in different parts of the garden, monitoring devices fitted outside and inside the house, and pit holes dug inside the hallway… Click to read more
Mr. JHS. Ceredigion. Dear Mr MacLean, I would like to say a big thank you for your kind understanding, and you’re professionalism, while dealing with what has been a very long and complex case. I am so grateful for all the help you have given, as well as the way in which you have kept my wife and I advised throughout. Thank you so much.Mr. G. Thank you so much for all your help with assessing and organising the works being done at my property, I thought it would be a nightmare as it was being done through insurance, but surprisingly it was the complete opposite you've helped so much with your professional but friendly manner, if there was ever a problem all I had to do was pick up the phone and you were straight away sorting it out. Its been an absolute pleasure working with you. Mr. M. Hereford Andrew Morris Estate Agents Ltd, Hereford has no hesitation in recommending Iain MacLean Consultancy Limited of Newport, Gwent. We have used them for recommendations to clients who are actively looking to have a structural engineer’s report carried out at a property and have found them to be able to act in a very swift and professional manner.Mr & Mrs. N.Dear Iain, Deb and myself would like to thank you for your expertise and professionalism in getting our beautiful conservatory back to the condition that it once was. Not having much experience with building contractors your help in getting the job done in an orderly structured manor was an asset to us. You always made your self available via email or phone, you were easy to talk to, and when we had some concerns you gave us the reassurance we needed. Once again thank you very much, best for luck in the future, should you pass this way, call in, we would be very happy to see you.Mr. S.F. LeicesterIain has a wealth of experience as a specialist in subsidence engineering. He is consistent, reliable, and always friendly and willing to help. Iain is always prompt and punctual in his dealings with our projects and he does his utmost to provide an excellent service. He has extensive knowledge of and experience in his field and makes sure that everyone involved is kept up-to-date and informed at every stage of his jobs.
Below you’ll find all the necessary information should you wish to get in touch. Remember I offer a FREE OF CHARGEinitial assessment of your potential building problems to let let you know if a) You really do have a problem and b) I can help you.It’ll cost you nothing to have a chat but could well help you find a sensible way forward with your potential claim, so get in touch, now…